Privacy Policy

ACCESSING, BROWSING OR OTHERWISE USING THE WEBSITE , Missed Call Service or mobile application INDICATES user is in AGREEMENT with allegro for ALL THE TERMS AND CONDITIONS MENTIONED henceforth. User is requested to READ terms and conditions CAREFULLY BEFORE PROCEEDING FURTHER. User is the person, group of person, company, trust, society, legal entity, legal personality or anyone who visits website, mobile app or gives missed call or places order with Cool Cool Mart via phone or website or mobile application or browse through website https://coolcoolmart.com We endeavour to ensure that all our collection, transmission, storage and usage of personal data shall be carried out in compliance with the Personal Data (Privacy) Ordinance, Cap 486 of the laws of the Hong Kong Special Administrative Region (“PDPO”). PURPOSE OF COLLECTION AND USE OF PERSONAL DATA You need not supply any personal data in order to access the Company’s website. When you participate in, access or sign up to any of the Services, personal data is collected from you to enable us to provide you with the Services. You may decline to provide us with the requested personal data, but in such case we may not be able to provide the Services to you. By submitting your personal data you consent to the use of that data as set out in this Privacy Policy Statement. Personal data collected from you may be used by the Company for: Identifying you and any accounts you hold with us. Enabling the provision of the Services to you. Processing of payment instructions or collection of amounts outstanding from you in relation to the provision of the Services. Order processing, billing and fulfillment. Direct marketing of the Services. Direct marketing of the products and services of the Company’s business partners. Designing services for you. Conducting research, statistical analysis and behavioral analysis. Conducting program viewership survey and analysis. Customer profiling and analyzing your purchasing preferences. Enabling you to participate in interactive features of our service, including identifying your friends or individuals, and sharing and communicating with them your shopping experience, when you choose to do so. Making suggestions and recommendations to you and other users of our Services or goods and services that may interest you or them. Customizing the Company’s website and its content to your particular preferences. Provisioning of customer services. Handling your complaints and account inquiries. Fraud prevention and detection. Auditing. Making such disclosures as required by applicable laws, rules and regulations. Any other purposes directly related to the purpose for which the personal data were originally collected. TYPES OF PERSONAL DATA COLLECTED Types of personal data collected by the Company may include:Your personal information and contact information such as your name, gender, date of birth, identity card number, telephone number, social media contact, email address, residential address, mailing address, and billing address; Your business information such as company name and business title; Your account details, including first and last 4 digits of credit card account numbers, or user accounts; Your household income range, and personal interest; IP address, real-time geographic location data, browser settings, browsing records, and/or other Internet log information of your computer or mobile device; and Telephone numbers and email addresses contained in your phone book, when you choose to participate in interactive features of our service. In this case we will have informed you when you access to our service and by providing that data to us you agree that you have obtained consent from those individuals in the phone books. CONFIDENTIALITY, DISCLOSURE AND SECURITY OF PERSONAL DATA The Company does not trade your personal information and contact information for gain without your written consent. All personal data collected and held by the Company will be kept confidential, but where disclosure is necessary for the Company to comply with any statutory obligations or requirements, or for the Company to provide the Services to you or to carry out the original purpose, or a directly related purpose, for which the personal data were collected, those data may be provided to the following parties (whether within or outside Hong Kong): Competent court of law, law enforcement agencies, or other governmental or statutory authorities, institutions or organizations; Company’s associated companies, contractors, agents, sellers or suppliers of the goods/services, or other service operators, who are involved in the sale and marketing, administration or provision of the Services; Any other person under a duty of confidentiality to the Company including a member of its group of companies, IT consultants, data processors, auditors, accountants, or lawyers, which has undertaken to keep such information confidential; and Banks, financial institutions, credit card issuing companies or debt collection agencies. Any questions, comments, suggestions or information other than personal data sent or posted to our website, or any part of the site by you will be considered as voluntarily provided to the Company on a non-confidential and non-proprietary basis. We reserve the right to use, reproduce, disclose, transmit, publish and/or post elsewhere such information freely, including passing it to any associated company for example, in connection with the development and marketing of services and to meet user needs. All reasonable efforts are made to ensure that any personal data held by the Company is stored in a secure and safe place. All personal data which we collect is kept confidential to the best of our ability. You will appreciate however, that we cannot guarantee the security of transmission. If you have any questions about Privacy Policy, please us write to us. Email: coolcoolmarthk@gmail.com info@coolcoolmart.com Whats app: +852 54990288